Privacy Policy
Mase International Marketing Services Pte. Ltd.
Block 20, Woodland Link #06-10, Singapore 738733
Effective Date: October 2025
Our website address is: https://mase.com.sg
Our Privacy Promise
We respect your privacy and your choices.
We embed privacy and security into everything we do.
We do not send you marketing communications unless you have consented. You may withdraw consent at any time.
We never sell your data.
We only work with trusted partners and service providers.
We are transparent about how we use your data.
We do not use your data in ways that we have not informed you about.
We respect your rights and will accommodate your requests in line with legal and operational responsibilities.
1. Personal Data We Collect
We may collect personal data in the following situations:
When you register or interact with our website (e.g., account creation, checkout, contact forms).
When you sign up for newsletters or marketing updates.
When you make purchases, transactions, or request delivery services.
When you contact us by email, phone, or social media.
When you browse our website (cookies, analytics, and other technologies).
Examples of personal data: your full name, email, contact number, billing/shipping address, payment details, transaction history, IP address, browser type, and communications with us.
2. How We Use Your Personal Data
We may use your data to:
Provide and deliver our products and services.
Process payments and manage transactions.
Send service updates, invoices, and order confirmations.
Respond to your queries and provide customer support.
Personalize your website experience.
Improve our website, services, and marketing efforts.
Comply with applicable laws, regulations, and legal obligations.
3. Sharing of Personal Data
We may share your data with:
Service providers (e.g., IT support, logistics partners, payment processors, marketing agencies).
Government authorities, regulators, or law enforcement where required by law.
Business partners in the event of mergers, acquisitions, or business restructuring.
We require all third parties to protect your data and use it only as permitted by law.
4. Cross-Border Transfers
As we operate internationally, your data may be transferred to and stored outside Singapore. In such cases, we ensure that appropriate safeguards are in place and that your data continues to be protected in accordance with Singapore’s Personal Data Protection Act (PDPA).
5. Data Retention
We will retain your personal data only as long as necessary for the purposes described above or as required by law. When no longer needed, your data will be securely deleted or anonymised.
6. Cookies and Tracking
Our website may use cookies and similar technologies to:
Improve site functionality and performance.
Analyse traffic and usage patterns.
Deliver personalized content and advertising.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Third-Party Tracking: We may use third-party services (e.g., Google Analytics, Meta Pixel, TikTok Ads) that collect data to provide insights or deliver relevant marketing. These third parties may set their own cookies in accordance with their privacy policies.
7. Children’s Data
This website is not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
8. Your Rights Under Singapore Law
Under the Personal Data Protection Act (PDPA), you have the right to:
Access the personal data we hold about you.
Request corrections to your personal data.
Withdraw consent for the collection, use, or disclosure of your data.
Request information about how your personal data has been used or disclosed.
Requests may be subject to verification of your identity and reasonable fees (for access requests).
9. Withdrawal of Consent
You may withdraw your consent at any time by contacting us (see Section 11). However, withdrawing consent may affect our ability to provide services such as processing orders, delivering goods, or providing customer support.
10. Security
We implement appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we take these precautions, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.
11. Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Mase International Marketing Services Pte. Ltd.
Block 20, Woodland Link #06-10,
Singapore 738733
Email: ziqi@masegroup.com
Phone: +65-85003150 (Mon–Fri, 8:45am–5:45pm, excluding public holidays)
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the effective date. Where material changes are made, we will provide additional notice (e.g., by email or website notification).